Since our opening, it's always been our mission to raise the standards of hospitality services, and these core values have guided our new policies and procedures, which we are calling STAY CONFIDENT

Every member of our team is committed to providing you the safety, healthy and comfy environment for you to stay.

The Amazing Thailand Safety and Health Administration (SHA) project is a result of cooperation between the Ministry of Tourism and Sports, the Tourism Authority of Thailand (TAT), the Ministry of Public Health, the Department of Disease Control, the Department of Health and the Department of Health Service Support, as well as government and private sector organizations involved in the tourism industry. This can be achieved by combining public health safety measures and establishments’ high-quality service standards to reduce the risk and prevent the spread of COVID-19, as well as improving Thailand’s tourism products and service standards.

Various boards, federations, and associations in the tourism industry are in charge of inspecting the checklist and certifying the result of improving a workplace according to the SHA standards. Workplaces are divided into 10 types: 1. restaurants / diners, 2. hotel, accommodation and meeting place, 3. recreational activity and tourist attraction, 4. transportation, 5. travel agency, 6. health and beauty, 7. department store and shopping centers, 8. sports for tourism, 9. theater, entertainment, and activity, 10. souvenir shop and other shops.

TAT awards SHA certificates, assigns a serial number to successful entrepreneurs, and records it in the database of the list of entrepreneurs who have received the SHA certificate. The TAT can also revoke the SHA certificate if entrepreneurs fail to comply with SHA standards.

Take steps to protect others

Some of our measures and policies are highlighted below.

Temperature Checks

Everyone will have their temperature checked and recorded on entry. Anyone recording a temperature of above 37.5C will not be permitted entry into hotel and is advised to seek medical assistance.

Compulsory mask usage

Masks must be worn in the hotel at all times

Hand gel & spray available

High-alcohol hand gel will be compulsory on entry. Sanitizer spray and cloths are available in public area

No recreational area

We will keep the number of people in every area such meeting room, kids club, fitness, pool at any one time to a minimum.

Regular deep cleaning

As well as regular cleaning by well-trained housekeepers with hospital-grade disinfectant that effectively kills viruses and germs. We will also have an ozone disinfectant at night.

Social distancing

As per government recommendations, we will observe 1.0m of distance in public area

Payment

We recommend you to contactless method such card or QR code payment

Do’s & Don’ts

Protect yourself

The best thing you can do now is plan for how you can adapt your daily routine. Take few steps to protect yourself as Clean your hands often, Avoid close contact, Cover coughs and sneezes, clean daily used surfaces etc. The best way to prevent illness is to avoid being exposed to this virus.

Avoid Close Contact
Don’t Touch Face
Social Distancing
Wash Your Hands
Drink Much Watar
Use Face Mask
How to Protect Yourself?

Prevention
& advice

There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. Stay aware of the latest information on the COVID-19 outbreak, available on the WHO website and through your national and local public health authority.

Wash your hands frequently

Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water for at least 20 seconds.

Maintain social distancing

Maintain at least 1 metre (3 feet) distance between yourself & anyone who is coughing or sneezing. If you are too close, get chance to infected.

Avoid touching face

Hands touch many surfaces and can pick up viruses. So, hands can transfer the virus to your eyes, nose or mouth and can make you sick.

Practice respiratory hygiene

Maintain good respiratory hygiene as covering your mouth & nose with your bent elbow or tissue when cough or sneeze.